Terms of use
These terms of use are entered into by and between You and IT Kantara Group OÜ The following terms and conditions, together with any documents they expressly incorporate by reference collectively, "Terms of Use", govern your access to and use of https://kantaraitgroup.com, including any content, functionality, and services offered on or through https://kantaraitgroup.com (the "Website"), owned by IT Kantara Group OÜ and our affiliates. Site Terms of Use describe the conditions under which users of the Site, whether registered ("Users") or unregistered ("Site Visitors") are allowed to access or use the Site.



Please read the Terms of Use carefully before you start to use the Website. By clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy policy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.



This Website is offered and available only to legal persons and individuals for commercial non-consumptive purposes.



This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.





To operate successfully IT Kantara Group OÜ Services as defined below are subject to the "Terms of Use" outlined herein. You, the User, hereby consent to these terms by continuing to use the IT Kantara Group OÜ Services or by clicking on the content tickbox on registration. You should stop using the services if you do not agree with these terms. IT Kantara Group OÜ reserves the right without notice to block or deactivate any User account that breaches these terms of use.





The detailed terms of use follow:



1. The User is granted a temporary, non-exclusive, non-transferable licence to access and view learning-related content on the "IT Kantara Group OÜ platform" (including but not limited to the online APIs, internet websites, android/iOS mobile apps, and electronic content related to learning, careers, personal profiles and jobs) solely for non-commercial educational purposes for your own personal use (the "IT Kantara Group OÜ Services"). All other uses are expressly prohibited without the express written agreement of IT Kantara Group OÜ . The User is not allowed:



1.1. To copy, transfer, rebrand, sub-licence, reverse engineer, modify, repackage, sell or deliver IT Kantara Group OÜ course material and content via any other third party Learning Management Systems or alternative online platforms.



1.2. To create and offer competing or derivative products and services to other third parties based on the IT Kantara Group OÜ courses and content.



1.3. To transmit any data with embedded viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.



2. The IT Kantara Group OÜ Services include course content that is provided as is without further warranty or guarantee as to its completeness or accuracy.



2.1. The learning material is not a substitute for professional advice and should not be relied upon. The User acknowledges that they use this learning content at their own risk.



2.2. The User acknowledges that IT Kantara Group OÜ and affiliates including publishers of the learning material expressly exclude, to the extent permitted by law, any and all:



2.2.1. warranties or assurances implied by statute, common law or law of equity on the delivery of the IT Kantara Group OÜ Services;



2.2.2. liability for loss or damage, whether direct, indirect, consequential, or otherwise that results from the use of and reliance upon the IT Kantara Group OÜ Services, or failure to use the IT Kantara Group OÜ Services due to software bugs or loss of service.



3. In order to provide Services IT Kantara Group OÜ collects data to uniquely identify each registered user and provide online advertising through globally recognised third parties in keeping with different global data privacy regulations.



3.1. IT Kantara Group OÜ 's Privacy and Data Protection Policy is publicly available on the IT Kantara Group OÜ website and gives complete details on how IT Kantara Group OÜ meets its obligations to registered learners.



3.1.1. You as the User agree to be bound by the Privacy and Data Protection Policy.



3.1.2. Individual User learner records will remain on the IT Kantara Group OÜ platform unless the User explicitly closes their IT Kantara Group OÜ account and requests your personal account data to be deleted.



3.2. IT Kantara Group OÜ has a duty of care to its Users and learners to protect their personal information and learner records. This duty of care extends to the User to safeguard access credentials for the IT Kantara Group OÜ platform.



3.2.1. Access to the IT Kantara Group OÜ platform is strictly controlled and IT Kantara Group OÜ shall ensure that security measures shall be no less rigorous than accepted industry practices with respect to Data Security.



3.2.2. If the User discovers a suspected security breach on their account the User must change their password immediately and contact IT Kantara Group OÜ customer support immediately to facilitate investigation and minimise the impact of any breach.



4. IT Kantara Group OÜ offers optional paid-for services including non-transferable Courses as individual proof of study (both for certificate courses and diploma courses), other merchandise as well as a monthly renewable premium service.



4.1. The Premium ad- subscription will be enabled for a specific term as defined in the shopping basket depending on the option chosen by the User, typically for one month, one year, or a perpetual term that doesn't end. The ad- experience will be made available on the User account immediately upon payment validation of the relevant fee.



4.1.1. The monthly and yearly subscription shall renew automatically at the end of each term unless cancelled.



4.1.2. The subscription disables all advertising from the IT Kantara Group OÜ platform and may include additional bonus features from time to time, including a discount voucher on purchases (currently equal to 10% discount) of Courses or merchandise. Unspent monthly discount vouchers can be accumulated over time. No more than 5 vouchers representing a 50% reduction can be applied to a single product purchase. Users can also spread accumulated monthly discounts across multiple products (e.g. 10% off each of 5 different products) on the same purchase event. Bonus features are subject to change without notice.



4.1.3. The User can cancel at any time through their User Account.



4.1.4. The recurring fees will be subject to foreign exchange rate variation over time. IT Kantara Group OÜ reserves the right to change the amount of subscription fee from time to time and to vary fees across different jurisdictions. Any changes to a User's subscription fee will be communicated at least 30 days in advance of a renewal.



4.2. Purchased Courses can be in multiple formats including digital pdf sent electronically.



4.2.1. Digital Courses can be downloaded directly from the User account dashboard after payment is finalised.



4.2.2. The design, look and feel of the Courses is subject to change from time to time, and is available to preview in the IT Kantara Group OÜ Shop prior to and during the purchase process. Once a User makes a purchase you accept the Course as is.



4.3. User product returns and refund requests should be made to the IT Kantara Group OÜ Customer Service team via email finance@kantaraitgroup.com. The team will respond by email and will confirm any successful requests. IT Kantara Group OÜ reserves the right to refuse a refund if not satisfied with the circumstances of the request.



4.3.1. Any digital Courses that have not been downloaded from the IT Kantara Group OÜ platform can be cancelled and a refund will be provided. If the platform shows that the digital Certificate has been downloaded then no refund will be possible. If you have problems downloading digital Courses please get in touch with the Customer Support team.



4.3.2. If a User has pre-ordered Courses prior to completing a course, the User can cancel unredeemed Courses and a refund will be provided. Any redeemed Courses will not be refunded.



4.3.3. If a User cancels their Premium subscription prior to the end of their term, any unspent ad- subscription time will remain in place in the case of a monthly subscription. No refunds will be available for unspent time on a monthly subscription. For annual terms, unspent time will be refunded with an adjustment of the fee on the basis of a conversion of the fee from an annual to a monthly subscription. IT Kantara Group OÜ will immediately notify the User of unspent time that will remain on the account and the refund amount when the Premium subscription is cancelled.



5. IT Kantara Group OÜ offers a "Referral Reward" as an incentive to existing registered Users to refer friends to register on the IT Kantara Group OÜ platform. Users and their referrals agree to the following additional terms:



5.1. IT Kantara Group OÜ will provide the User with a unique referral link which should be used to invite a friend (a "Referee"). The User is to share this link among friends or through social media as long as they do not exhibit harrassing behaviour.



5.2. For a Referring User to qualify for a reward, both the referrer and the referee must be registered IT Kantara Group OÜ Users. The Referee must not already have been a registered IT Kantara Group OÜ User. At least three (3) Referees from the unique referral link must register AND complete an IT Kantara Group OÜ course within 30 days of their respective registrations.



5.3. The Referring User can monitor the progress of their referral(s) and any Referral Award through their own User account dashboard.



5.4. More than one Referral Award may be granted to Referring User. The Referral Award is a 50% discount voucher on the cost of a Cource purchase for a triplicate of referrals that purchase. If 25 referrals make a purchase, the Referral Award is a 50% discount voucher on the cost of a cource purchase. The Referral Award cannot be substituted for cash and cannot be combined with any other IT Kantara Group OÜ offer.



5.5. Any suspected self-referrals or other fraudulent activity identified by IT Kantara Group OÜ 's automated analytics will automatically disqualify the identified Users from participating in the Referral Rewards. IT Kantara Group OÜ has absolute discretion in determining if a User that exhibits questionable behaviour should be removed from the Referral Reward programme.



5.6. IT Kantara Group OÜ reserves the right to change, suspend or cancel the Referral Reward programme at any time without notice.



6. IT Kantara Group OÜ operates an Affiliate Programme which is subject to a separate set of terms to be agreed between IT Kantara Group OÜ and a qualifying User that IT Kantara Group OÜ accepts onto the programme. A qualifying User must be a registered IT Kantara Group OÜ User subject to these Terms of Use.



7. Any product name, brand or logo trademarks belonging to third parties are not affiliated with IT Kantara Group OÜ and are not endorsed, sponsored or connected in any way unless explicitly stated otherwise.



8. Opinions and views expressed by Publishers or Users on the IT Kantara Group OÜ platform and social media are those of the authors, and do not necessarily represent the views of IT Kantara Group OÜ .



8.1. When making comments, posts, shares and other contributions to the platform Users shall be respectful and treat other Users with politeness and courtesy, and refrain from abusive or inappropriate conduct, spamming or in any other way undermine the good reputation of other Users or IT Kantara Group OÜ .



8.2. Any User that has comments or queries about IT Kantara Group OÜ Services should direct these to the Customer Support channel where they will be dealt with speedily and confidentially. Users should not use open communication channels on the platform for dealing with their support requests or venting their anger at any unresolved issues.



8.3. The User shall not express any views or post material which may be defamatory, sexually explicit, obscene, offensive, inflammatory, or hateful. The User will not impersonate others, be deceitful, promote illegal activity, harass other Users, incent violence or otherwise engage in unlawful activity on the platform.



8.4. IT Kantara Group OÜ reserves the right at its absolute discretion to remove any User generated content at any time that IT Kantara Group OÜ deems inappropriate.



9. Both IT Kantara Group OÜ and you the User are expected to abide by these terms of use and comply with applicable laws and government regulations.



9.1. Any deliberate violation of our Terms of Use, or unauthorised use of IT Kantara Group OÜ Services by the User will, at IT Kantara Group OÜ 's absolute discretion, result in immediate and automatic suspension or blocking of User account access to IT Kantara Group OÜ Services without notice, penalty or claim against IT Kantara Group OÜ .



9.2. The User will indemnify and hold IT Kantara Group OÜ (including its Affiliates, officers, directors, and employees) harmless against any claims, damages, losses or expenses (including reasonable legal fees) arising out of User breach of these Terms of Use or in relation to the User's negligence, wilful misconduct, improper or abusive usage of the platform.



10. Either IT Kantara Group OÜ or the User can deactivate a User account at any time without reason, notice or further obligation. Where a User deactivates their account, IT Kantara Group OÜ will retain course tracking history data.



11. These Terms of Use constitute a binding agreement between IT Kantara Group OÜ and the User and are subject to the laws of Estonia. Any dispute arising out of this agreement shall be subject to the exclusive jurisdiction of the courts of the Estonia.